The rise of smart hotels in Singapore
Hotels were initially concerned that robotics was “gimmicky”, but pilot programmes have since proven that robots can “enhance customer service and improve productivity”, Ong added.
Five trends driving the hotel industry for 2018
Hotels recently have put emphasis on technology to advance the guest experience and hotel operations, but it’s a new year and it’s time to evaluate the next big trends to drive the hotel sector forward. We look at the key drivers and the trends that are more likely to dominate.
Disruption: Driving Change for the Hotel Industry
The hotel industry is still predicted to face disruption in 2018 due to the rise in popularity for Airbnb as well as growing competition in the food and beverage space.
3D & VR Spaces for Hospitality: What's the deal?
The focus of using 3D and VR in the hospitality trade is to 'match the excitement' of your customers by providing a platform that quite literally says
The Impact of Smartphones on Hotels
Developments in technology are playing an ever-increasing role in the evolution of the hospitality industry. Hotels are achieving exceptional levels of consumer exposure thanks to the rise of search engines, social media and, above all else, smartphones.